FAQ

General Questions

What is yuemutuku?

yuemutuku is a modern image social platform that provides users with a comprehensive space for image sharing, community interaction, and content management. We aim to build a friendly, secure, and fun online community.

Is the platform free to use?

Yes, basic features are completely free. We also offer some premium features that users can choose to unlock based on their needs.

How do I register an account?

You can register via the "Register" button on the official website. We support email registration and WeChat QR code quick login.

Technical Questions

What browsers are supported?

We recommend using the latest versions of Chrome, Edge, Firefox, or Safari for the best experience.

What are the image upload requirements?

• Formats Supported: JPG, PNG, GIF, WebP.
• Size Limit: Single image size cannot exceed 10MB.
• Batch Upload: Up to 50 images per batch.

Why is the upload failing?

Please check:

1. Is your network connection stable?
2. Does the image format and size meet the requirements?
3. Have you exceeded your daily upload limit?
4. If the issue persists, please contact customer support.

Usage Questions

How do I manage space permissions?

When creating or editing a space, you can set the visibility:

• Public: Visible to all users.
• Logged-in Users: Only visible to logged-in users.
• Followers: Only visible to users who follow you.
• Private: Only visible to yourself.

How do I interact with other users?

• Follow: Click the "Follow" button on the user's profile.
• Like: Click the "Like" button below content.
• Comment: Submit comments below the content.
• Share: Click the share button to share content.

Development Questions

How do I participate in project development?

1. Fork the project repository.
2. Create a feature branch.
3. Commit changes.
4. Submit a Pull Request.
5. Wait for code review.

For detailed guidelines, please refer to the Development Guide.

Where is the API documentation?

The complete API documentation can be viewed on the API Docs page.

How do I report a bug?

1. Check if a similar issue already exists.
2. Create a detailed bug report.
3. Include reproduction steps.
4. Submit to GitHub Issues.

Troubleshooting

What if login fails?

1. Check if the username and password are correct.
2. Ensure network connection is normal.
3. Clear browser cache and cookies.
4. Try resetting your password.
5. Contact support.

How to contact technical support?

• Email: shengqiangwang666@gmail.com
• GitHub Issues: https://github.com/humenglover/yuemu/issues
• Online Chat: Use the support button in the bottom right corner of the website.

Privacy & Security

How do you protect user data?

We use multi-layered security measures:

• Data transmission encryption
• Data storage encryption
• Regular security audits
• Access control
• Data backup and recovery

Will user data be sold to third parties?

Absolutely not. We promise never to sell user data to any third party.

How can I download my data?

1. Go to Account Settings
2. Select "Privacy Settings"
3. Click "Download Data"
4. Choose the data type
5. The system will send a download link to your email.